Professional Spanish Digital Nomad Visa Assessment

Visa Scope AI

Privacy Policy

Last updated: 19/09/2025

1. IntroductionProduct Scope Ltd ("we", "us", "our") operates VisaScopeAI, an AI-powered Spanish Digital Nomad Visa assessment service. This privacy policy explains how we collect, use, and protect your personal data when you use our service at visascopeai.com.We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.2. Who We AreData Controller: Product Scope Ltd (Company No. 14373211)
Registered Office: 7 Bell Yard, London WC2A 2JR, United Kingdom
Contact: [email protected] or via the website contact form3. What Information We Collect3.1 Information You Provide- Personal Details: Full name, nationality, date of birth, current address
- Contact Information: Email address, phone number (if provided)
- Employment Information: Job title, employer details, income information, employment history
- Family Information: Dependants, marital status (if relevant to your application)
- Legal Background: Criminal record status, visa history, immigration status
- Financial Information: Income details, savings information, tax residency
- Document Information: References to documents required (we do not store the actual documents)3.2 Payment Information- Payment processing is handled by Stripe
- We do not store your credit card details
- We receive confirmation of successful payments only3.3 Technical Information- Conversation Data: Full transcripts of your AI assessment via Landbot (may include references to documents, but not the documents themselves)
- Usage Data: Interaction data including timestamps and session details
- Device Information: IP address, browser type, device type (collected by service providers)4. How We Use Your Information4.1 Primary Purposes- Visa Assessment: Evaluate your eligibility for the Spanish Digital Nomad Visa
- Document Generation: Create your personalised assessment report and guidance
- Service Delivery: Provide the assessment service you've purchased
- Communication: Deliver results and support responses4.2 Legal Basis- Contract Performance: To deliver the service you've purchased
- Legitimate Interest: Improving our service, preventing fraud, maintaining system security, and providing support
- Consent: For any optional communications you explicitly agree to5. How We Share Your Information5.1 Service Providers- Landbot (EU): Conversation flows – retained 2 years
- Make.com (EU): Workflow automation – retained 30 days
- Stripe (EU subsidiary, US parent): Payment processing – retained as required by financial regulations; transfers to the US protected by Standard Contractual Clauses
- Zoho (EU): Customer records and document generation – retained 7 years
- Google Workspace (EU servers): Document generation and email delivery – follows our deletion schedule
- Carrd (US): Landing page hosting – minimal data processed5.2 Legal RequirementsWe may disclose your information if required by law, court order, or government authority.5.3 We Never- Sell your personal data
- Use your data for marketing to others
- Share with immigration lawyers unless you explicitly request it6. International Data Transfers- Carrd (US): Standard Contractual Clauses in place
- Stripe (EU/US): EU customers served by Dublin entity, with US transfers under Standard Contractual Clauses
- EU-based services (Landbot, Make.com, Zoho): Protected under EU GDPR
- All transfers comply with UK GDPR requirements7. Data Retention7.1 Assessment Data- Customer records (Zoho CRM): 7 years
- Conversation transcripts (Landbot): 2 years
- Workflow data (Make.com): 30 days7.2 Documents & Communications- Generated PDF reports: Temporarily stored in Google Drive for delivery (deleted within minutes). Gmail copies go to Trash and are permanently deleted after 30 days
- Support emails and cases: Retained for 12 months, then permanently deleted
- Payment records (Stripe): Retained as required by financial compliance7.3 Early DeletionYou may request early deletion of your data, subject to legal retention requirements.## 8. Your RightsYou have the right to:- Access: See what data we hold
- Portability: Receive your data in machine-readable format
- Rectification: Correct inaccurate information
- Erasure: Request deletion (subject to legal requirements)
- Restriction: Limit use of your data
- Object: Object to processing based on legitimate interest
- Withdraw Consent: For any consent-based processingTo exercise your rights, contact [email protected]. We will respond within one month.You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.9. Data Security9.1 Technical Measures- Encrypted transmission (HTTPS/TLS)
- Access restricted to authorised staff
- Enterprise-grade secure infrastructure
- Regular patching and updates9.2 Organisational Measures- Data Processing Agreements with providers
- Regular staff privacy/security training
- Incident response procedures
- Ongoing review of privacy practices10. Cookies and Tracking10.1 Essential CookiesUsed for session management, payment processing, and site functionality.10.2 Analytics (Optional)With your consent, we may use:- Google Analytics (IP anonymised)
- Conversion trackingYou can manage cookies through your browser settings.11. Third-Party ServicesAll service providers are contractually required to:- Process data only under our instructions
- Apply appropriate security measures
- Notify us of breaches
- Support your data protection rights12. Changes to This PolicyWe may update this policy. The "Last updated" date shows the current version. Significant changes will be highlighted via email or a website notice.13. Age RestrictionsOur service is for adults (18+) who can legally enter into employment contracts. Age verification is indirectly enforced through Stripe's payment process. We do not knowingly collect data from minors.14. Contact Us- Email: [email protected]
- Website: visascopeai.com (contact form)
- Post: Product Scope Ltd, 7 Bell Yard, London WC2A 2JR, United Kingdom

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